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Dec 9

A Benchmark to Understand the Role of Knowledge Graphs on Large Language Model's Accuracy for Question Answering on Enterprise SQL Databases

Enterprise applications of Large Language Models (LLMs) hold promise for question answering on enterprise SQL databases. However, the extent to which LLMs can accurately respond to enterprise questions in such databases remains unclear, given the absence of suitable Text-to-SQL benchmarks tailored to enterprise settings. Additionally, the potential of Knowledge Graphs (KGs) to enhance LLM-based question answering by providing business context is not well understood. This study aims to evaluate the accuracy of LLM-powered question answering systems in the context of enterprise questions and SQL databases, while also exploring the role of knowledge graphs in improving accuracy. To achieve this, we introduce a benchmark comprising an enterprise SQL schema in the insurance domain, a range of enterprise queries encompassing reporting to metrics, and a contextual layer incorporating an ontology and mappings that define a knowledge graph. Our primary finding reveals that question answering using GPT-4, with zero-shot prompts directly on SQL databases, achieves an accuracy of 16%. Notably, this accuracy increases to 54% when questions are posed over a Knowledge Graph representation of the enterprise SQL database. Therefore, investing in Knowledge Graph provides higher accuracy for LLM powered question answering systems.

  • 3 authors
·
Nov 13, 2023

LLM-MedQA: Enhancing Medical Question Answering through Case Studies in Large Language Models

Accurate and efficient question-answering systems are essential for delivering high-quality patient care in the medical field. While Large Language Models (LLMs) have made remarkable strides across various domains, they continue to face significant challenges in medical question answering, particularly in understanding domain-specific terminologies and performing complex reasoning. These limitations undermine their effectiveness in critical medical applications. To address these issues, we propose a novel approach incorporating similar case generation within a multi-agent medical question-answering (MedQA) system. Specifically, we leverage the Llama3.1:70B model, a state-of-the-art LLM, in a multi-agent architecture to enhance performance on the MedQA dataset using zero-shot learning. Our method capitalizes on the model's inherent medical knowledge and reasoning capabilities, eliminating the need for additional training data. Experimental results show substantial performance gains over existing benchmark models, with improvements of 7% in both accuracy and F1-score across various medical QA tasks. Furthermore, we examine the model's interpretability and reliability in addressing complex medical queries. This research not only offers a robust solution for medical question answering but also establishes a foundation for broader applications of LLMs in the medical domain.

  • 9 authors
·
Dec 31, 2024

A RAG-based Question Answering System Proposal for Understanding Islam: MufassirQAS LLM

There exist challenges in learning and understanding religions as the presence of complexity and depth of religious doctrines and teachings. Chatbots as question-answering systems can help in solving these challenges. LLM chatbots use NLP techniques to establish connections between topics and accurately respond to complex questions. These capabilities make it perfect to be used in enlightenment on religion as a question answering chatbot. However, LLMs also have a tendency to generate false information, known as hallucination. The responses of the chatbots can include content that insults personal religious beliefs, interfaith conflicts, and controversial or sensitive topics. It needs to avoid such cases without promoting hate speech or offending certain groups of people or their beliefs. This study uses a vector database-based Retrieval Augmented Generation (RAG) approach to enhance the accuracy and transparency of LLMs. Our question-answering system is called as "MufassirQAS". We created a vector database with several open-access books that include Turkish context. These are Turkish translations, and interpretations on Islam. We worked on creating system prompts with care, ensuring they provide instructions that prevent harmful, offensive, or disrespectful responses. We also tested the MufassirQAS and ChatGPT with sensitive questions. We got better performance with our system. Study and enhancements are still in progress. Results and future works are given.

  • 3 authors
·
Jan 27, 2024

HANRAG: Heuristic Accurate Noise-resistant Retrieval-Augmented Generation for Multi-hop Question Answering

The Retrieval-Augmented Generation (RAG) approach enhances question-answering systems and dialogue generation tasks by integrating information retrieval (IR) technologies with large language models (LLMs). This strategy, which retrieves information from external knowledge bases to bolster the response capabilities of generative models, has achieved certain successes. However, current RAG methods still face numerous challenges when dealing with multi-hop queries. For instance, some approaches overly rely on iterative retrieval, wasting too many retrieval steps on compound queries. Additionally, using the original complex query for retrieval may fail to capture content relevant to specific sub-queries, resulting in noisy retrieved content. If the noise is not managed, it can lead to the problem of noise accumulation. To address these issues, we introduce HANRAG, a novel heuristic-based framework designed to efficiently tackle problems of varying complexity. Driven by a powerful revelator, HANRAG routes queries, decomposes them into sub-queries, and filters noise from retrieved documents. This enhances the system's adaptability and noise resistance, making it highly capable of handling diverse queries. We compare the proposed framework against other leading industry methods across various benchmarks. The results demonstrate that our framework obtains superior performance in both single-hop and multi-hop question-answering tasks.

Hierarchical Modeling for Medical Visual Question Answering with Cross-Attention Fusion

Medical Visual Question Answering (Med-VQA) answers clinical questions using medical images, aiding diagnosis. Designing the MedVQA system holds profound importance in assisting clinical diagnosis and enhancing diagnostic accuracy. Building upon this foundation, Hierarchical Medical VQA extends Medical VQA by organizing medical questions into a hierarchical structure and making level-specific predictions to handle fine-grained distinctions. Recently, many studies have proposed hierarchical MedVQA tasks and established datasets, However, several issues still remain: (1) imperfect hierarchical modeling leads to poor differentiation between question levels causing semantic fragmentation across hierarchies. (2) Excessive reliance on implicit learning in Transformer-based cross-modal self-attention fusion methods, which obscures crucial local semantic correlations in medical scenarios. To address these issues, this study proposes a HiCA-VQA method, including two modules: Hierarchical Prompting for fine-grained medical questions and Hierarchical Answer Decoders. The hierarchical prompting module pre-aligns hierarchical text prompts with image features to guide the model in focusing on specific image regions according to question types, while the hierarchical decoder performs separate predictions for questions at different levels to improve accuracy across granularities. The framework also incorporates a cross-attention fusion module where images serve as queries and text as key-value pairs. Experiments on the Rad-Restruct benchmark demonstrate that the HiCA-VQA framework better outperforms existing state-of-the-art methods in answering hierarchical fine-grained questions. This study provides an effective pathway for hierarchical visual question answering systems, advancing medical image understanding.

  • 4 authors
·
Apr 3

MRAG: A Modular Retrieval Framework for Time-Sensitive Question Answering

Understanding temporal relations and answering time-sensitive questions is crucial yet a challenging task for question-answering systems powered by large language models (LLMs). Existing approaches either update the parametric knowledge of LLMs with new facts, which is resource-intensive and often impractical, or integrate LLMs with external knowledge retrieval (i.e., retrieval-augmented generation). However, off-the-shelf retrievers often struggle to identify relevant documents that require intensive temporal reasoning. To systematically study time-sensitive question answering, we introduce the TempRAGEval benchmark, which repurposes existing datasets by incorporating temporal perturbations and gold evidence labels. As anticipated, all existing retrieval methods struggle with these temporal reasoning-intensive questions. We further propose Modular Retrieval (MRAG), a trainless framework that includes three modules: (1) Question Processing that decomposes question into a main content and a temporal constraint; (2) Retrieval and Summarization that retrieves evidence and uses LLMs to summarize according to the main content; (3) Semantic-Temporal Hybrid Ranking that scores each evidence summarization based on both semantic and temporal relevance. On TempRAGEval, MRAG significantly outperforms baseline retrievers in retrieval performance, leading to further improvements in final answer accuracy.

  • 6 authors
·
Dec 19, 2024

VLSP2022-EVJVQA Challenge: Multilingual Visual Question Answering

Visual Question Answering (VQA) is a challenging task of natural language processing (NLP) and computer vision (CV), attracting significant attention from researchers. English is a resource-rich language that has witnessed various developments in datasets and models for visual question answering. Visual question answering in other languages also would be developed for resources and models. In addition, there is no multilingual dataset targeting the visual content of a particular country with its own objects and cultural characteristics. To address the weakness, we provide the research community with a benchmark dataset named EVJVQA, including 33,000+ pairs of question-answer over three languages: Vietnamese, English, and Japanese, on approximately 5,000 images taken from Vietnam for evaluating multilingual VQA systems or models. EVJVQA is used as a benchmark dataset for the challenge of multilingual visual question answering at the 9th Workshop on Vietnamese Language and Speech Processing (VLSP 2022). This task attracted 62 participant teams from various universities and organizations. In this article, we present details of the organization of the challenge, an overview of the methods employed by shared-task participants, and the results. The highest performances are 0.4392 in F1-score and 0.4009 in BLUE on the private test set. The multilingual QA systems proposed by the top 2 teams use ViT for the pre-trained vision model and mT5 for the pre-trained language model, a powerful pre-trained language model based on the transformer architecture. EVJVQA is a challenging dataset that motivates NLP and CV researchers to further explore the multilingual models or systems for visual question answering systems. We released the challenge on the Codalab evaluation system for further research.

  • 5 authors
·
Feb 22, 2023

Tomayto, Tomahto. Beyond Token-level Answer Equivalence for Question Answering Evaluation

The predictions of question answering (QA)systems are typically evaluated against manually annotated finite sets of one or more answers. This leads to a coverage limitation that results in underestimating the true performance of systems, and is typically addressed by extending over exact match (EM) with pre-defined rules or with the token-level F1 measure. In this paper, we present the first systematic conceptual and data-driven analysis to examine the shortcomings of token-level equivalence measures. To this end, we define the asymmetric notion of answer equivalence (AE), accepting answers that are equivalent to or improve over the reference, and publish over 23k human judgments for candidates produced by multiple QA systems on SQuAD. Through a careful analysis of this data, we reveal and quantify several concrete limitations of the F1 measure, such as a false impression of graduality, or missing dependence on the question. Since collecting AE annotations for each evaluated model is expensive, we learn a BERT matching (BEM) measure to approximate this task. Being a simpler task than QA, we find BEM to provide significantly better AE approximations than F1, and to more accurately reflect the performance of systems. Finally, we demonstrate the practical utility of AE and BEM on the concrete application of minimal accurate prediction sets, reducing the number of required answers by up to x2.6.

  • 5 authors
·
Feb 15, 2022

FashionVQA: A Domain-Specific Visual Question Answering System

Humans apprehend the world through various sensory modalities, yet language is their predominant communication channel. Machine learning systems need to draw on the same multimodal richness to have informed discourses with humans in natural language; this is particularly true for systems specialized in visually-dense information, such as dialogue, recommendation, and search engines for clothing. To this end, we train a visual question answering (VQA) system to answer complex natural language questions about apparel in fashion photoshoot images. The key to the successful training of our VQA model is the automatic creation of a visual question-answering dataset with 168 million samples from item attributes of 207 thousand images using diverse templates. The sample generation employs a strategy that considers the difficulty of the question-answer pairs to emphasize challenging concepts. Contrary to the recent trends in using several datasets for pretraining the visual question answering models, we focused on keeping the dataset fixed while training various models from scratch to isolate the improvements from model architecture changes. We see that using the same transformer for encoding the question and decoding the answer, as in language models, achieves maximum accuracy, showing that visual language models (VLMs) make the best visual question answering systems for our dataset. The accuracy of the best model surpasses the human expert level, even when answering human-generated questions that are not confined to the template formats. Our approach for generating a large-scale multimodal domain-specific dataset provides a path for training specialized models capable of communicating in natural language. The training of such domain-expert models, e.g., our fashion VLM model, cannot rely solely on the large-scale general-purpose datasets collected from the web.

  • 3 authors
·
Aug 23, 2022

VLMT: Vision-Language Multimodal Transformer for Multimodal Multi-hop Question Answering

The increasing availability of multimodal data across text, tables, and images presents new challenges for developing models capable of complex cross-modal reasoning. Existing methods for Multimodal Multi-hop Question Answering (MMQA) often suffer from limited reasoning capabilities, reliance on modality conversion, and inadequate alignment between visual and textual representations. To address these limitations, this paper introduces Vision-Language Multimodal Transformer (VLMT), a unified architecture that integrates a transformer-based vision encoder with a sequence-to-sequence language model. VLMT employs a direct token-level injection mechanism to fuse visual and textual inputs within a shared embedding space, eliminating the need for intermediate projection layers. To enhance cross-modal alignment and reasoning, a three-stage pretraining strategy is proposed to progressively align vision-language representations and improve the model's capacity for multimodal understanding. Based on the pretrained backbone, two task-specific modules are instantiated to form a two-stage MMQA framework: a multimodal reranker that predicts document relevance scores and utilizes a relative threshold with top-k strategy for context retrieval, and a multimodal question answering model that generates contextually grounded answers based on the retrieved evidence. Comprehensive experiments on two benchmark datasets demonstrate the effectiveness of the proposed approach. On MultimodalQA validation set, VLMT-Large achieves 76.5% Exact Match and 80.1% F1, outperforming the previous state-of-the-art by +9.1% in Exact Match and +8.8% in F1. On WebQA, it attains a QA score of 47.6, surpassing prior models such as PERQA by +3.2. These results highlight VLMT's strong capabilities in multimodal reasoning and its potential to advance real-world information retrieval and question answering systems.

  • 4 authors
·
Apr 11

JMLR: Joint Medical LLM and Retrieval Training for Enhancing Reasoning and Professional Question Answering Capability

Large Language Models (LLMs) have demonstrated a remarkable potential in medical knowledge acquisition and question-answering. However, LLMs can potentially hallucinate and yield factually incorrect outcomes, even with domain-specific pretraining. Previously, retrieval augmented generation (RAG) has limited success in addressing hallucinations. Unlike previous methods in RAG where the retrieval model was trained separately from the LLM, we introduce JMLR (for Jointly trains LLM and information Retrieval) during the fine-tuning phase. The synchronized training mechanism enhances JMLR's ability to retrieve clinical guidelines and leverage medical knowledge to reason and answer questions and reduces the demand for computational resources. We evaluated JMLR on the important medical question-answering application. Our experimental results demonstrate that JMLR-13B (70.5%) outperforms a previous state-of-the-art open-source model using conventional pre-training and fine-tuning Meditron-70B (68.9%) and Llama2-13B with RAG (67.7%) on a medical question-answering dataset. Comprehensive evaluations reveal JMLR-13B enhances reasoning quality and reduces hallucinations better than Claude3-Opus. Additionally, JMLR-13B (148 GPU hours) also trains much faster than Meditron-70B (42630 GPU hours). Through this work, we provide a new and efficient knowledge enhancement method for healthcare, demonstrating the potential of integrating retrieval and LLM training for medical question-answering systems.

  • 4 authors
·
Feb 27, 2024

Beyond Text: Implementing Multimodal Large Language Model-Powered Multi-Agent Systems Using a No-Code Platform

This study proposes the design and implementation of a multimodal LLM-based Multi-Agent System (MAS) leveraging a No-Code platform to address the practical constraints and significant entry barriers associated with AI adoption in enterprises. Advanced AI technologies, such as Large Language Models (LLMs), often pose challenges due to their technical complexity and high implementation costs, making them difficult for many organizations to adopt. To overcome these limitations, this research develops a No-Code-based Multi-Agent System designed to enable users without programming knowledge to easily build and manage AI systems. The study examines various use cases to validate the applicability of AI in business processes, including code generation from image-based notes, Advanced RAG-based question-answering systems, text-based image generation, and video generation using images and prompts. These systems lower the barriers to AI adoption, empowering not only professional developers but also general users to harness AI for significantly improved productivity and efficiency. By demonstrating the scalability and accessibility of No-Code platforms, this study advances the democratization of AI technologies within enterprises and validates the practical applicability of Multi-Agent Systems, ultimately contributing to the widespread adoption of AI across various industries.

  • 1 authors
·
Jan 1

A Multimodal Benchmark Dataset and Model for Crop Disease Diagnosis

While conversational generative AI has shown considerable potential in enhancing decision-making for agricultural professionals, its exploration has predominantly been anchored in text-based interactions. The evolution of multimodal conversational AI, leveraging vast amounts of image-text data from diverse sources, marks a significant stride forward. However, the application of such advanced vision-language models in the agricultural domain, particularly for crop disease diagnosis, remains underexplored. In this work, we present the crop disease domain multimodal (CDDM) dataset, a pioneering resource designed to advance the field of agricultural research through the application of multimodal learning techniques. The dataset comprises 137,000 images of various crop diseases, accompanied by 1 million question-answer pairs that span a broad spectrum of agricultural knowledge, from disease identification to management practices. By integrating visual and textual data, CDDM facilitates the development of sophisticated question-answering systems capable of providing precise, useful advice to farmers and agricultural professionals. We demonstrate the utility of the dataset by finetuning state-of-the-art multimodal models, showcasing significant improvements in crop disease diagnosis. Specifically, we employed a novel finetuning strategy that utilizes low-rank adaptation (LoRA) to finetune the visual encoder, adapter and language model simultaneously. Our contributions include not only the dataset but also a finetuning strategy and a benchmark to stimulate further research in agricultural technology, aiming to bridge the gap between advanced AI techniques and practical agricultural applications. The dataset is available at https: //github.com/UnicomAI/UnicomBenchmark/tree/main/CDDMBench.

  • 7 authors
·
Mar 10

PROPEX-RAG: Enhanced GraphRAG using Prompt-Driven Prompt Execution

Retrieval-Augmented Generation (RAG) has become a robust framework for enhancing Large Language Models (LLMs) with external knowledge. Recent advances in RAG have investigated graph based retrieval for intricate reasoning; however, the influence of prompt design on enhancing the retrieval and reasoning process is still considerably under-examined. In this paper, we present a prompt-driven GraphRAG framework that underscores the significance of prompt formulation in facilitating entity extraction, fact selection, and passage reranking for multi-hop question answering. Our approach creates a symbolic knowledge graph from text data by encoding entities and factual relationships as structured facts triples. We use LLMs selectively during online retrieval to perform semantic filtering and answer generation. We also use entity-guided graph traversal through Personalized PageRank (PPR) to support efficient, scalable retrieval based on the knowledge graph we built. Our system gets state-of-the-art performance on HotpotQA and 2WikiMultiHopQA, with F1 scores of 80.7% and 78.9%, and Recall@5 scores of 97.1% and 98.1%, respectively. These results show that prompt design is an important part of improving retrieval accuracy and response quality. This research lays the groundwork for more efficient and comprehensible multi-hop question-answering systems, highlighting the importance of prompt-aware graph reasoning.

  • 3 authors
·
Nov 3

GRADE: Quantifying Sample Diversity in Text-to-Image Models

Text-to-image (T2I) models are remarkable at generating realistic images based on textual descriptions. However, textual prompts are inherently underspecified: they do not specify all possible attributes of the required image. This raises two key questions: Do T2I models generate diverse outputs on underspecified prompts? How can we automatically measure diversity? We propose GRADE: Granular Attribute Diversity Evaluation, an automatic method for quantifying sample diversity. GRADE leverages the world knowledge embedded in large language models and visual question-answering systems to identify relevant concept-specific axes of diversity (e.g., ``shape'' and ``color'' for the concept ``cookie''). It then estimates frequency distributions of concepts and their attributes and quantifies diversity using (normalized) entropy. GRADE achieves over 90% human agreement while exhibiting weak correlation to commonly used diversity metrics. We use GRADE to measure the overall diversity of 12 T2I models using 400 concept-attribute pairs, revealing that all models display limited variation. Further, we find that these models often exhibit default behaviors, a phenomenon where the model consistently generates concepts with the same attributes (e.g., 98% of the cookies are round). Finally, we demonstrate that a key reason for low diversity is due to underspecified captions in training data. Our work proposes a modern, semantically-driven approach to measure sample diversity and highlights the stunning homogeneity in outputs by T2I models.

  • 5 authors
·
Oct 29, 2024

MULTI3NLU++: A Multilingual, Multi-Intent, Multi-Domain Dataset for Natural Language Understanding in Task-Oriented Dialogue

Task-oriented dialogue (TOD) systems have been applied in a range of domains to support human users to achieve specific goals. Systems are typically constructed for a single domain or language and do not generalise well beyond this. Their extension to other languages in particular is restricted by the lack of available training data for many of the world's languages. To support work on Natural Language Understanding (NLU) in TOD across multiple languages and domains simultaneously, we constructed MULTI3NLU++, a multilingual, multi-intent, multi-domain dataset. MULTI3NLU++ extends the English-only NLU++ dataset to include manual translations into a range of high, medium and low resource languages (Spanish, Marathi, Turkish and Amharic), in two domains (banking and hotels). MULTI3NLU++ inherits the multi-intent property of NLU++, where an utterance may be labelled with multiple intents, providing a more realistic representation of a user's goals and aligning with the more complex tasks that commercial systems aim to model. We use MULTI3NLU++ to benchmark state-of-the-art multilingual language models as well as Machine Translation and Question Answering systems for the NLU task of intent detection for TOD systems in the multilingual setting. The results demonstrate the challenging nature of the dataset, particularly in the low-resource language setting.

  • 6 authors
·
Dec 20, 2022

URAG: Implementing a Unified Hybrid RAG for Precise Answers in University Admission Chatbots -- A Case Study at HCMUT

With the rapid advancement of Artificial Intelligence, particularly in Natural Language Processing, Large Language Models (LLMs) have become pivotal in educational question-answering systems, especially university admission chatbots. Concepts such as Retrieval-Augmented Generation (RAG) and other advanced techniques have been developed to enhance these systems by integrating specific university data, enabling LLMs to provide informed responses on admissions and academic counseling. However, these enhanced RAG techniques often involve high operational costs and require the training of complex, specialized modules, which poses challenges for practical deployment. Additionally, in the educational context, it is crucial to provide accurate answers to prevent misinformation, a task that LLM-based systems find challenging without appropriate strategies and methods. In this paper, we introduce the Unified RAG (URAG) Framework, a hybrid approach that significantly improves the accuracy of responses, particularly for critical queries. Experimental results demonstrate that URAG enhances our in-house, lightweight model to perform comparably to state-of-the-art commercial models. Moreover, to validate its practical applicability, we conducted a case study at our educational institution, which received positive feedback and acclaim. This study not only proves the effectiveness of URAG but also highlights its feasibility for real-world implementation in educational settings.

  • 2 authors
·
Jan 27

VLSP 2021 - ViMRC Challenge: Vietnamese Machine Reading Comprehension

One of the emerging research trends in natural language understanding is machine reading comprehension (MRC) which is the task to find answers to human questions based on textual data. Existing Vietnamese datasets for MRC research concentrate solely on answerable questions. However, in reality, questions can be unanswerable for which the correct answer is not stated in the given textual data. To address the weakness, we provide the research community with a benchmark dataset named UIT-ViQuAD 2.0 for evaluating the MRC task and question answering systems for the Vietnamese language. We use UIT-ViQuAD 2.0 as a benchmark dataset for the challenge on Vietnamese MRC at the Eighth Workshop on Vietnamese Language and Speech Processing (VLSP 2021). This task attracted 77 participant teams from 34 universities and other organizations. In this article, we present details of the organization of the challenge, an overview of the methods employed by shared-task participants, and the results. The highest performances are 77.24% in F1-score and 67.43% in Exact Match on the private test set. The Vietnamese MRC systems proposed by the top 3 teams use XLM-RoBERTa, a powerful pre-trained language model based on the transformer architecture. The UIT-ViQuAD 2.0 dataset motivates researchers to further explore the Vietnamese machine reading comprehension task and related tasks such as question answering, question generation, and natural language inference.

  • 6 authors
·
Mar 21, 2022

TIJO: Trigger Inversion with Joint Optimization for Defending Multimodal Backdoored Models

We present a Multimodal Backdoor Defense technique TIJO (Trigger Inversion using Joint Optimization). Recent work arXiv:2112.07668 has demonstrated successful backdoor attacks on multimodal models for the Visual Question Answering task. Their dual-key backdoor trigger is split across two modalities (image and text), such that the backdoor is activated if and only if the trigger is present in both modalities. We propose TIJO that defends against dual-key attacks through a joint optimization that reverse-engineers the trigger in both the image and text modalities. This joint optimization is challenging in multimodal models due to the disconnected nature of the visual pipeline which consists of an offline feature extractor, whose output is then fused with the text using a fusion module. The key insight enabling the joint optimization in TIJO is that the trigger inversion needs to be carried out in the object detection box feature space as opposed to the pixel space. We demonstrate the effectiveness of our method on the TrojVQA benchmark, where TIJO improves upon the state-of-the-art unimodal methods from an AUC of 0.6 to 0.92 on multimodal dual-key backdoors. Furthermore, our method also improves upon the unimodal baselines on unimodal backdoors. We present ablation studies and qualitative results to provide insights into our algorithm such as the critical importance of overlaying the inverted feature triggers on all visual features during trigger inversion. The prototype implementation of TIJO is available at https://github.com/SRI-CSL/TIJO.

  • 8 authors
·
Aug 7, 2023

Policy-Gradient Training of Language Models for Ranking

Text retrieval plays a crucial role in incorporating factual knowledge for decision making into language processing pipelines, ranging from chat-based web search to question answering systems. Current state-of-the-art text retrieval models leverage pre-trained large language models (LLMs) to achieve competitive performance, but training LLM-based retrievers via typical contrastive losses requires intricate heuristics, including selecting hard negatives and using additional supervision as learning signals. This reliance on heuristics stems from the fact that the contrastive loss itself is heuristic and does not directly optimize the downstream metrics of decision quality at the end of the processing pipeline. To address this issue, we introduce Neural PG-RANK, a novel training algorithm that learns to rank by instantiating a LLM as a Plackett-Luce ranking policy. Neural PG-RANK provides a principled method for end-to-end training of retrieval models as part of larger decision systems via policy gradient, with little reliance on complex heuristics, and it effectively unifies the training objective with downstream decision-making quality. We conduct extensive experiments on various text retrieval benchmarks. The results demonstrate that when the training objective aligns with the evaluation setup, Neural PG-RANK yields remarkable in-domain performance improvement, with substantial out-of-domain generalization to some critical datasets employed in downstream question answering tasks.

  • 5 authors
·
Oct 6, 2023

xPQA: Cross-Lingual Product Question Answering across 12 Languages

Product Question Answering (PQA) systems are key in e-commerce applications to provide responses to customers' questions as they shop for products. While existing work on PQA focuses mainly on English, in practice there is need to support multiple customer languages while leveraging product information available in English. To study this practical industrial task, we present xPQA, a large-scale annotated cross-lingual PQA dataset in 12 languages across 9 branches, and report results in (1) candidate ranking, to select the best English candidate containing the information to answer a non-English question; and (2) answer generation, to generate a natural-sounding non-English answer based on the selected English candidate. We evaluate various approaches involving machine translation at runtime or offline, leveraging multilingual pre-trained LMs, and including or excluding xPQA training data. We find that (1) In-domain data is essential as cross-lingual rankers trained on other domains perform poorly on the PQA task; (2) Candidate ranking often prefers runtime-translation approaches while answer generation prefers multilingual approaches; (3) Translating offline to augment multilingual models helps candidate ranking mainly on languages with non-Latin scripts; and helps answer generation mainly on languages with Latin scripts. Still, there remains a significant performance gap between the English and the cross-lingual test sets.

  • 4 authors
·
May 16, 2023

PAXQA: Generating Cross-lingual Question Answering Examples at Training Scale

Existing question answering (QA) systems owe much of their success to large, high-quality training data. Such annotation efforts are costly, and the difficulty compounds in the cross-lingual setting. Therefore, prior cross-lingual QA work has focused on releasing evaluation datasets, and then applying zero-shot methods as baselines. This work proposes a synthetic data generation method for cross-lingual QA which leverages indirect supervision from existing parallel corpora. Our method termed PAXQA (Projecting annotations for cross-lingual (x) QA) decomposes cross-lingual QA into two stages. First, we apply a question generation (QG) model to the English side. Second, we apply annotation projection to translate both the questions and answers. To better translate questions, we propose a novel use of lexically-constrained machine translation, in which constrained entities are extracted from the parallel bitexts. We apply PAXQA to generate cross-lingual QA examples in 4 languages (662K examples total), and perform human evaluation on a subset to create validation and test splits. We then show that models fine-tuned on these datasets outperform prior synthetic data generation models over several extractive QA datasets. The largest performance gains are for directions with non-English questions and English contexts. Ablation studies show that our dataset generation method is relatively robust to noise from automatic word alignments, showing the sufficient quality of our generations. To facilitate follow-up work, we release our code and datasets at https://github.com/manestay/paxqa .

  • 2 authors
·
Apr 24, 2023

BERT-CoQAC: BERT-based Conversational Question Answering in Context

As one promising way to inquire about any particular information through a dialog with the bot, question answering dialog systems have gained increasing research interests recently. Designing interactive QA systems has always been a challenging task in natural language processing and used as a benchmark to evaluate a machine's ability of natural language understanding. However, such systems often struggle when the question answering is carried out in multiple turns by the users to seek more information based on what they have already learned, thus, giving rise to another complicated form called Conversational Question Answering (CQA). CQA systems are often criticized for not understanding or utilizing the previous context of the conversation when answering the questions. To address the research gap, in this paper, we explore how to integrate conversational history into the neural machine comprehension system. On one hand, we introduce a framework based on a publically available pre-trained language model called BERT for incorporating history turns into the system. On the other hand, we propose a history selection mechanism that selects the turns that are relevant and contributes the most to answer the current question. Experimentation results revealed that our framework is comparable in performance with the state-of-the-art models on the QuAC leader board. We also conduct a number of experiments to show the side effects of using entire context information which brings unnecessary information and noise signals resulting in a decline in the model's performance.

  • 6 authors
·
Apr 22, 2021

Vietnamese Legal Information Retrieval in Question-Answering System

In the modern era of rapidly increasing data volumes, accurately retrieving and recommending relevant documents has become crucial in enhancing the reliability of Question Answering (QA) systems. Recently, Retrieval Augmented Generation (RAG) has gained significant recognition for enhancing the capabilities of large language models (LLMs) by mitigating hallucination issues in QA systems, which is particularly beneficial in the legal domain. Various methods, such as semantic search using dense vector embeddings or a combination of multiple techniques to improve results before feeding them to LLMs, have been proposed. However, these methods often fall short when applied to the Vietnamese language due to several challenges, namely inefficient Vietnamese data processing leading to excessive token length or overly simplistic ensemble techniques that lead to instability and limited improvement. Moreover, a critical issue often overlooked is the ordering of final relevant documents which are used as reference to ensure the accuracy of the answers provided by LLMs. In this report, we introduce our three main modifications taken to address these challenges. First, we explore various practical approaches to data processing to overcome the limitations of the embedding model. Additionally, we enhance Reciprocal Rank Fusion by normalizing order to combine results from keyword and vector searches effectively. We also meticulously re-rank the source pieces of information used by LLMs with Active Retrieval to improve user experience when refining the information generated. In our opinion, this technique can also be considered as a new re-ranking method that might be used in place of the traditional cross encoder. Finally, we integrate these techniques into a comprehensive QA system, significantly improving its performance and reliability

  • 4 authors
·
Sep 4, 2024

A Benchmark Dataset with Larger Context for Non-Factoid Question Answering over Islamic Text

Accessing and comprehending religious texts, particularly the Quran (the sacred scripture of Islam) and Ahadith (the corpus of the sayings or traditions of the Prophet Muhammad), in today's digital era necessitates efficient and accurate Question-Answering (QA) systems. Yet, the scarcity of QA systems tailored specifically to the detailed nature of inquiries about the Quranic Tafsir (explanation, interpretation, context of Quran for clarity) and Ahadith poses significant challenges. To address this gap, we introduce a comprehensive dataset meticulously crafted for QA purposes within the domain of Quranic Tafsir and Ahadith. This dataset comprises a robust collection of over 73,000 question-answer pairs, standing as the largest reported dataset in this specialized domain. Importantly, both questions and answers within the dataset are meticulously enriched with contextual information, serving as invaluable resources for training and evaluating tailored QA systems. However, while this paper highlights the dataset's contributions and establishes a benchmark for evaluating QA performance in the Quran and Ahadith domains, our subsequent human evaluation uncovered critical insights regarding the limitations of existing automatic evaluation techniques. The discrepancy between automatic evaluation metrics, such as ROUGE scores, and human assessments became apparent. The human evaluation indicated significant disparities: the model's verdict consistency with expert scholars ranged between 11% to 20%, while its contextual understanding spanned a broader spectrum of 50% to 90%. These findings underscore the necessity for evaluation techniques that capture the nuances and complexities inherent in understanding religious texts, surpassing the limitations of traditional automatic metrics.

  • 3 authors
·
Sep 15, 2024

OmniTab: Pretraining with Natural and Synthetic Data for Few-shot Table-based Question Answering

The information in tables can be an important complement to text, making table-based question answering (QA) systems of great value. The intrinsic complexity of handling tables often adds an extra burden to both model design and data annotation. In this paper, we aim to develop a simple table-based QA model with minimal annotation effort. Motivated by the fact that table-based QA requires both alignment between questions and tables and the ability to perform complicated reasoning over multiple table elements, we propose an omnivorous pretraining approach that consumes both natural and synthetic data to endow models with these respective abilities. Specifically, given freely available tables, we leverage retrieval to pair them with relevant natural sentences for mask-based pretraining, and synthesize NL questions by converting SQL sampled from tables for pretraining with a QA loss. We perform extensive experiments in both few-shot and full settings, and the results clearly demonstrate the superiority of our model OmniTab, with the best multitasking approach achieving an absolute gain of 16.2% and 2.7% in 128-shot and full settings respectively, also establishing a new state-of-the-art on WikiTableQuestions. Detailed ablations and analyses reveal different characteristics of natural and synthetic data, shedding light on future directions in omnivorous pretraining. Code, pretraining data, and pretrained models are available at https://github.com/jzbjyb/OmniTab.

  • 5 authors
·
Jul 7, 2022

From Known to the Unknown: Transferring Knowledge to Answer Questions about Novel Visual and Semantic Concepts

Current Visual Question Answering (VQA) systems can answer intelligent questions about `Known' visual content. However, their performance drops significantly when questions about visually and linguistically `Unknown' concepts are presented during inference (`Open-world' scenario). A practical VQA system should be able to deal with novel concepts in real world settings. To address this problem, we propose an exemplar-based approach that transfers learning (i.e., knowledge) from previously `Known' concepts to answer questions about the `Unknown'. We learn a highly discriminative joint embedding space, where visual and semantic features are fused to give a unified representation. Once novel concepts are presented to the model, it looks for the closest match from an exemplar set in the joint embedding space. This auxiliary information is used alongside the given Image-Question pair to refine visual attention in a hierarchical fashion. Since handling the high dimensional exemplars on large datasets can be a significant challenge, we introduce an efficient matching scheme that uses a compact feature description for search and retrieval. To evaluate our model, we propose a new split for VQA, separating Unknown visual and semantic concepts from the training set. Our approach shows significant improvements over state-of-the-art VQA models on the proposed Open-World VQA dataset and standard VQA datasets.

  • 3 authors
·
Nov 30, 2018

Evaluating RAG-Fusion with RAGElo: an Automated Elo-based Framework

Challenges in the automated evaluation of Retrieval-Augmented Generation (RAG) Question-Answering (QA) systems include hallucination problems in domain-specific knowledge and the lack of gold standard benchmarks for company internal tasks. This results in difficulties in evaluating RAG variations, like RAG-Fusion (RAGF), in the context of a product QA task at Infineon Technologies. To solve these problems, we propose a comprehensive evaluation framework, which leverages Large Language Models (LLMs) to generate large datasets of synthetic queries based on real user queries and in-domain documents, uses LLM-as-a-judge to rate retrieved documents and answers, evaluates the quality of answers, and ranks different variants of Retrieval-Augmented Generation (RAG) agents with RAGElo's automated Elo-based competition. LLM-as-a-judge rating of a random sample of synthetic queries shows a moderate, positive correlation with domain expert scoring in relevance, accuracy, completeness, and precision. While RAGF outperformed RAG in Elo score, a significance analysis against expert annotations also shows that RAGF significantly outperforms RAG in completeness, but underperforms in precision. In addition, Infineon's RAGF assistant demonstrated slightly higher performance in document relevance based on MRR@5 scores. We find that RAGElo positively aligns with the preferences of human annotators, though due caution is still required. Finally, RAGF's approach leads to more complete answers based on expert annotations and better answers overall based on RAGElo's evaluation criteria.

  • 3 authors
·
Jun 20, 2024 2

WixQA: A Multi-Dataset Benchmark for Enterprise Retrieval-Augmented Generation

Retrieval-Augmented Generation (RAG) is a cornerstone of modern question answering (QA) systems, enabling grounded answers based on external knowledge. Although recent progress has been driven by open-domain datasets, enterprise QA systems need datasets that mirror the concrete, domain-specific issues users raise in day-to-day support scenarios. Critically, evaluating end-to-end RAG systems requires benchmarks comprising not only question--answer pairs but also the specific knowledge base (KB) snapshot from which answers were derived. To address this need, we introduce WixQA, a benchmark suite featuring QA datasets precisely grounded in the released KB corpus, enabling holistic evaluation of retrieval and generation components. WixQA includes three distinct QA datasets derived from Wix.com customer support interactions and grounded in a snapshot of the public Wix Help Center KB: (i) WixQA-ExpertWritten, 200 real user queries with expert-authored, multi-step answers; (ii) WixQA-Simulated, 200 expert-validated QA pairs distilled from user dialogues; and (iii) WixQA-Synthetic, 6,222 LLM-generated QA pairs, with one pair systematically derived from each article in the knowledge base. We release the KB snapshot alongside the datasets under MIT license and provide comprehensive baseline results, forming a unique benchmark for evaluating enterprise RAG systems in realistic enterprise environments.

  • 7 authors
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May 13